Privacy policy

This Privacy Policy describes how MyGreekBasket.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site (“Device Information”).

We collect Device Information using the following technologies:

Cookies – data files placed on your device, often including an anonymous unique identifier

Log files – track actions occurring on the Site

Web beacons, tags, and pixels – electronic files used to record browsing behavior

When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number (“Order Information”).

We may also collect your phone number when you voluntarily provide it through forms on our Site, at checkout, or when signing up to receive marketing communications, including text messages. By providing your phone number and opting in, you consent to receive transactional and/or marketing SMS messages from us in accordance with applicable laws.

Abandoned Cart Tracking

Our Site uses cookies and similar technologies to help keep track of items you place in your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder communications via email or text message.

“Personal Information” in this Privacy Policy includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

Process and fulfill orders
Arrange shipping
Provide order confirmations and invoices
Communicate with you
Screen orders for fraud or risk

We may also use Order Information and phone numbers collected to send transactional updates, promotional offers, abandoned cart reminders, and other marketing communications, including via SMS, where you have provided consent.

We use Device Information to:

Screen for fraud and security issues
Improve and optimize the Site
Analyze customer behavior and marketing effectiveness

We may also use your information to provide marketing communications in line with your preferences.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to operate our business, including:

Shopify, which powers our online store
Google Analytics, to understand how customers use the Site

We may also share your information to:

Comply with legal obligations
Respond to lawful requests (e.g., subpoenas)
Protect our rights and property

Notwithstanding the above, text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any non-affiliated third parties, except to service providers who assist us in delivering text messages.

TEXT MESSAGE MARKETING

By opting in to receive text messages from us, you agree to receive recurring automated marketing and transactional SMS messages at the phone number provided. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message or by contacting us through our website.

We use phone numbers collected to send order updates, promotions, abandoned cart reminders, product announcements, and other relevant communications.

BEHAVIORAL ADVERTISING

We use Personal Information to provide targeted advertisements we believe may be relevant to you.

You can opt out of targeted advertising via:

Facebook Ads settings
Google Ads settings
Bing Ads settings
Digital Advertising Alliance opt-out portal

DO NOT TRACK

Please note that we do not alter our Site’s data collection practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS – EUROPEAN RESIDENTS (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

Access the personal information we hold about you
Request correction, update, or deletion of your information

We process your information to fulfill contracts (such as processing orders) and for legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

YOUR RIGHTS – CALIFORNIA RESIDENTS (CCPA)

If you are a California resident, you have the right to:

Request access to the personal information we collect about you
Request deletion of your personal information
Request information about how your data is used and shared

We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA).

You may exercise your rights by contacting us using the information below. We will not discriminate against you for exercising your privacy rights.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you request deletion, subject to legal and regulatory obligations.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Updates will be posted on this page.

For more information about our privacy practices, to exercise your rights, or to make a complaint, please contact us via the Contact Us page on our website.

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Privacy policy